The Site provides a platform for users to learn about depression, understand treatment options, and connect with a Healthcare Provider for treatment, if desired (the “Services”). The Services may include such features as:
Completing self-administered electronic screening assessments for anxiety and/or depression-related symptoms. These assessments are based on medically validated studies, and while only a qualified Healthcare Provider can make a formal diagnosis, these assessments may help you determine whether Neuroscience Psychiatry’s Services could be of benefit to you.
Reviewing information on the Site about depression and anxiety, treatments for these and other behavioral health conditions, and how to access these treatments.
Connecting with a licensed Healthcare Provider who is affiliated with Neuroscience Psychiatry (“Healthcare Provider(s)”) for treatment.
Receiving mental health services, including therapy and psychiatric care, on a recurring basis.
Monitoring your care and progress through other tools and resources.
The specific features of the Services offered by Neuroscience Psychiatry may change from time to time, and Neuroscience Psychiatry, at its sole discretion, may choose to discontinue some or all of the Services. If Service changes are made, Neuroscience Psychiatry will make all reasonable efforts to ensure you receive notice of these changes in a timely fashion.
Services offered by Healthcare Providers, including mental health diagnoses, medical advice, and therapy and psychiatry (including the prescription of medication) for treating depression, anxiety, and/or other behavioral health issues are available in all 50 states and Washington D.C.
To receive such Services, you must:
(1) be at least 18 years of age or have the consent of your parent or legal guardian if you are a minor aged 13 to 17; and
(2) agree to the terms outlined in the Telehealth Consent policy (Services are not available to minors under the age of 13).
If you are a minor between the ages of 13 and 17 and are interested in receiving telehealth services, or if you are the parent or legal guardian of a minor and would like your minor child to receive these services, Neuroscience Psychiatry requires that parental consent be obtained prior to a minor receiving any services.
You understand that Neuroscience Psychiatry provides a platform and mechanism for you to connect with Healthcare Providers, and that the Services you receive from your Healthcare Provider will ultimately be made at the professional discretion of the Healthcare Provider. The Healthcare Providers do not issue prescriptions for controlled substances via the Service.
If you believe that your Healthcare Provider in any way fails to meet professional standards, you may file a complaint against the Healthcare Provider to Neuroscience Psychiatry’s administrative clinical team. Details of your complaint should be communicated to Member Services via the patient portal, or emailed to [email protected].
You cannot be discriminated against for submitting a complaint in good faith about the treatment you’ve been provided.
By using our Services, you agree to be bound by these Terms. Additionally, the terms of this Agreement shall be binding upon any of your heirs, successors, assigns and legal representatives. If you don’t agree to be bound by these Terms, do not use the Services.
Please refer to our Privacy Policy, which details your consumer privacy rights, and our Notice of Privacy Practices, which details your healthcare privacy rights. These policies will provide information about how we may collect, use and disclose your information. By using the Services, you acknowledge and consent that your personal information is subject to the terms of our Privacy Policy.
As part of our commitment to providing our members with the best possible care, we participate in health information exchanges (“HIEs”) or Health Information Networks (“HIN”) and may electronically share your PHI for treatment, payment and healthcare operations purposes with other participants in the HIEs/HINs.
By participating in an HIE/HIN, Neuroscience Psychiatry will:
Share minimum necessary health information with other healthcare providers involved in your care.
Access important health information from other providers to deliver better, personalized care.
How This Benefits You:
Better Care Coordination — Sharing data reduces missed diagnoses and improves continuity.
Timely Access to Your Records — Providers can access up-to-date information when you seek care.
Improved Patient Safety — Shared key information helps prevent medical errors.
Your Privacy Matters:
Neuroscience Psychiatry adheres to strict federal and state privacy regulations, including HIPAA.
Neuroscience Psychiatry will never share information protected under 42 CFR Part 2, or information related to psychotherapy notes, STDs, AIDS, HIV, or genetic testing.
How to Opt Out:
You have the right to opt out of the HIN by notifying us in writing at [email protected].
We may update the Terms at any time, at our sole discretion. If we do, we’ll notify you by posting the updated Terms on the Site or reaching out to you directly. Continued use of the Services constitutes acceptance of the updated Terms.
You may use the Services only if you are 18 years or older, or expressly authorized by a parent or legal guardian who agrees to be bound by these Terms.
If you want to use the Services, you must create an account (“Account”) via the Site.
Accuracy. You must provide accurate, complete, and current information.
Account Protection. You agree not to share your password and to notify us immediately of unauthorized use.
Responsibility. You are responsible for all activities under your Account.
We welcome feedback, comments and suggestions for improvements to the Services (“Feedback”). You can submit Feedback by emailing [email protected].
In doing so, you grant us a perpetual, royalty-free license to use, copy, modify, and create derivative works based on your Feedback.
Neuroscience Psychiatry requires payment of a fee for certain portions of the Services. You may purchase a subscription (“Subscription”) for such use.
If using insurance, contact your provider for details before enrolling.
By submitting payment information, you authorize us (or our third-party processor) to charge you for applicable fees and taxes.
Subscriptions:
Monthly Subscription Fees will be charged at the start of each billing cycle.
By subscribing, you agree to recurring monthly charges unless canceled.
Insurance-based members may instead pay copays or deductibles per their plan.
Canceling Your Subscription:
You may cancel at least 24 hours before your first consultation for a full refund.
After that, no refunds apply except for unrendered Services.
To cancel, email [email protected] or use your account settings.
Cancellation and No-Show:
Members may be charged a no-show fee (up to $200) for missed appointments without 24-hour notice.
To cancel, contact Member Services through your portal, email [email protected], or call during business hours.
Insurance:
You authorize Neuroscience Psychiatry to bill your insurer and to charge your Payment Information for any fees not covered.
We grant you a limited, non-transferable license to access and use the Services for personal, non-commercial use.
You may not reproduce, modify, reverse engineer, or exploit any materials from the Site.
You agree not to use the Services for unlawful, commercial, or harmful purposes, including harassment, impersonation, hacking, or use of AI tools to record sessions without consent.
All rights to the Site and Services belong to Neuroscience Psychiatry and its licensors.
Reproduction or commercial use without written consent is strictly prohibited.
Our Services may contain links to third-party websites. Neuroscience Psychiatry is not responsible for their content, services, or data practices.
You may terminate your Subscription anytime by notice to Neuroscience Psychiatry.
We may also suspend or terminate your Account for violations of these Terms.
THE SERVICES AND CONTENT ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND.
WE DISCLAIM ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS, OR NON-INFRINGEMENT.
NEUROSCIENCE PSYCHIATRY DOES NOT ENDORSE ANY SPECIFIC DRUGS, TESTS, PROVIDERS, OR PROCEDURES.
SERVICES PROVIDED THROUGH THE WEBSITE ARE NOT A SUBSTITUTE FOR IN-PERSON MEDICAL CARE OR EMERGENCY SERVICES.
You agree to indemnify and hold harmless Neuroscience Psychiatry, its employees, and affiliates from any claims or damages arising from your use of the Services.
To the maximum extent permitted by law, Neuroscience Psychiatry’s liability to you shall not exceed $100 USD or the total amount paid by you in the five months preceding your claim.
These Terms are governed by the laws of the State of California, without regard to conflict of laws.
You and Neuroscience Psychiatry agree to resolve disputes through binding arbitration in San Francisco, California, administered by JAMS.
You waive any right to participate in a class action.
Claims under $10,000 may be resolved via non-appearance-based arbitration.
Any notices under these Terms may be given via the Site, email, or other reasonable methods.
By providing your contact information, you consent to receive service-related calls, texts, and emails from Neuroscience Psychiatry.
You may opt out anytime, but operational messages (e.g., appointment reminders) will still be sent.
Communications may carry a small inherent privacy risk; you accept this by continuing to use the Service.
If any part of these Terms is found invalid, the remaining provisions remain in full effect.
Our failure to enforce any part of these Terms does not waive our right to enforce them later.
You may contact us at [email protected] or via the patient portal.
Mailing address: 2261 Market Street, STE 10222, San Francisco, CA 94114.
For complaints, contact your state’s consumer protection office or, if in California, the Department of Consumer Affairs at (800) 952-5210.
No. While experiences can be intense, they are temporary, safe in the right setting, and often deeply meaningful. You will be supported at every step.
Some people may feel nausea, dizziness, or emotional intensity during their session. These effects are usually short-lived, and our team helps you navigate them safely.
No. Anyone age 21+ is eligible to participate in guided sessions here in Colorado.
Routine employment screens do not test for psilocybin. Specialized tests exist but are rarely used.
Unlike many retreat-style programs, our approach combines:
👉 Medical oversight by a licensed psychiatric provider
👉 Comprehensive evaluations before any session
👉 Evidence-based preparation and integration support
👉 A neuroscience-forward approach that blends psychiatry, therapy, and natural medicine
Frequently Asked Questions to General questions
Neuroscience Pscyhiatry provides online mental health care to individuals 6 years and older. Our expert providers can help with anxiety, depression, and many other common concerns. We offer psychiatry, therapy, Natural Medicines, and Neuroscience Therapy.
Online care is not a good fit for people with certain conditions or situations. These can include:
1. Ongoing, high-risk self-harm behavior
2. Schizophrenia or any symptoms of psychosis
3. Some cases of bipolar disorder I or acute mania
4. Severe substance use
5. Medically unstable eating disorders
6. Dementia
If any of these describe a condition you’re experiencing, it’s best for you to be seen in person by a primary care provider who can help you find the treatment that’s right for you.
1. Start with your free Brain Wiring Assessment
Take our quick online assessment to get a snapshot of how your brain and nervous system may be wired. You’ll see your results instantly, and they’ll guide your provider in understanding your starting point.
2. Schedule your comprehensive evaluation
Your first appointment is a deep-dive, not a rushed intake. Depending on your needs, this may include:
* A full psychiatric evaluation
* Optional brain mapping or neuroscience-based testing
* A review of your history, goals, and lifestyle factors
Together, we’ll uncover what’s driving your symptoms and create a plan that fits you—not just a prescription.
3. Get your personalized recommendations
Based on your evaluation, your provider may recommend:
* Psychiatry and medication management (when helpful)
* Therapy, mindfulness, or clinical hypnotherapy
* Natural medicine options for mood, sleep, and focus
* Neuroscience therapies like brain mapping, neurostimulation, or TMS
You’ll know exactly why each recommendation was made, and how it supports your brain and body.
4. Follow your plan, with ongoing support
Care doesn’t stop after your first visit. You’ll meet with your provider regularly to track progress, fine-tune your plan, and celebrate wins. Between sessions, you’ll have access to check-ins, guided tools, and self-tracking exercises to help you stay on course.
5. Track your progress and evolve
We measure what matters—your real improvements. With ongoing feedback, your provider adjusts your care so you continue moving toward balance, focus, and resilience.
Our expert providers are handpicked for their ability to provide best-in-class mental health care. They have years of experience and active licenses in your state.
All of our therapists have:
1. A master’s or doctorate degree in clinical psychology, clinical social work, or counseling from an accredited program
2. Experience delivering science-backed (also known as evidence-based) care for anxiety & depression
All of our psychiatric providers are:
1. Psychiatrists or psychiatric-mental health nurse practitioners (PMHNPs)
2. Exceptionally skilled at prescribing effective medication
Every provider in our network goes through a rigorous hiring and vetting process that you can learn more about here. They also follow the same high clinical standards as in-person providers.
Yes, learn more about insurance we accept here.
Neuroscience Pscyhiatry and its associated platform is HIPAA compliant and follows all HIPAA requirements including, but not limited to, the Privacy Rule. We encrypt data in transit and at rest. All communication with our software is done using signatures with a cryptographic hash algorithm. As well, all information is encrypted at rest once stored on our servers.
Mental health conditions are complicated. To make sure you are on the right treatment, and making appropriate progress, we will ask you to complete check-ins periodically to let us know how you’re doing. Your provider will review these check-ins to help them decide whether making an adjustment will help you get better, faster, and stay that way longer. You can also use this information to track your own progress over time.
If prescribed, your psychiatric provider can send your prescription to a local pharmacy for your convenience.
Your safety is extremely important to us. If you’re at immediate risk of suicide or self-harm, seek 24/7 help now:
1. Call or text 988 for the 988 Lifeline.
2. Call 911 for emergency support.
3. Go to your local hospital immediately for care.
Help is always available. We also recommend reaching out to a family member or friend to let them know that you are having these thoughts and to ask for help and support.
Our expert providers can help with anxiety, depression, panic, suicidal thoughts, and many other common concerns, including:
1. Generalized anxiety disorder
2. Major depressive disorder
3. Panic disorder
4. Phobia
5. Social anxiety disorder
6. Obsessive compulsive disorder (OCD)
7. Post-traumatic stress disorder (PTSD)
8. Seasonal affective disorder (SAD)
9. Postpartum depression
10. Premenstrual dysphoric disorder (PMDD)
11. Insomnia
12. Bipolar disorder
13. And more