FAQ's

Clear answers to common questions
about care at Neuroscience Psychiatry.

Appointments & Scheduling

Question 1: Do you offer virtual appointments?

Yes. Virtual and in-person options may be available depending on the service and location.

Question 2: How long are appointments?

Initial evaluations are longer to allow for thorough assessment. Follow-up visit length depends on clinical need and service type.

Question 3: How often will I need to be seen?

Visit frequency varies based on symptoms, treatment plan, and response over time. This is discussed collaboratively during care.

Question 4: Do I need a referral to schedule an appointment?

No. A referral is not required to schedule an evaluation.

Question 5: What is the first appointment like?

Your first visit is a comprehensive clinical evaluation. We review your history, current concerns, and goals to determine appropriate next steps. You do not need to choose a specific treatment before being seen.

Question 6: How do I know which service is right for me?

You don’t need to decide in advance. Treatment recommendations are made after clinical evaluation and may include psychiatry, therapy, neuromodulation, integrative approaches, or a combination.

Insurance & Payment

Question 1: Do you accept insurance?

We work with many insurance plans. Coverage depends on your specific plan and the services provided.

Question 2: How can I verify my insurance coverage?

You can submit your insurance information through our secure verification form prior to scheduling.

Question 3: Do you offer self-pay options?

Yes. Self-pay options are available for individuals without insurance or for services not covered by insurance.

Treatment & Services

Question 1: Do you prescribe medication?

Medication is prescribed when clinically appropriate. We do not prescribe automatically and carefully weigh benefits, risks, and alternatives.

Question 2: Is therapy required if I see a psychiatrist?

Not always. Some individuals benefit from psychiatry alone, while others do best with combined care. Recommendations are individualized.

Question 3: What is neuromodulation?

Neuromodulation refers to non-invasive brain-based treatments, such as TMS, that may be used when clinically indicated.

Question 4: Do you offer natural or integrative medicine?

Integrative approaches may be considered when appropriate and are always coordinated with clinical oversight.

Ketamine & Natural Medicine

Question 1: Do you offer ketamine or psychedelic-assisted care?

These approaches may be considered in specific situations after a comprehensive evaluation. They are not appropriate for everyone and are not offered without clinical screening.

Question 2: Can I request ketamine or psychedelic treatment directly?

All treatment decisions are made through clinical evaluation. Requests alone do not determine eligibility.

Contact Us

Need Answers?

Frequently Asked Questions to General questions

Who is Neuroscience Pscyhiatry for?

Neuroscience Pscyhiatry provides online mental health care to individuals 6 years and older. Our expert providers can help with anxiety, depression, and many other common concerns. We offer psychiatry, therapy, Natural Medicines, and Neuroscience Therapy.

Online care is not a good fit for people with certain conditions or situations. These can include:

1. Ongoing, high-risk self-harm behavior

2. Schizophrenia or any symptoms of psychosis

3. Some cases of bipolar disorder I or acute mania

4. Severe substance use

5. Medically unstable eating disorders

6. Dementia

If any of these describe a condition you’re experiencing, it’s best for you to be seen in person by a primary care provider who can help you find the treatment that’s right for you.

How Care at Neuroscience Psychiatry Works

1. Start with your free Brain Wiring Assessment

Take our quick online assessment to get a snapshot of how your brain and nervous system may be wired. You’ll see your results instantly, and they’ll guide your provider in understanding your starting point.

2. Schedule your comprehensive evaluation

Your first appointment is a deep-dive, not a rushed intake. Depending on your needs, this may include:

* A full psychiatric evaluation

* Optional brain mapping or neuroscience-based testing

* A review of your history, goals, and lifestyle factors

Together, we’ll uncover what’s driving your symptoms and create a plan that fits you—not just a prescription.

3. Get your personalized recommendations
Based on your evaluation, your provider may recommend:

* Psychiatry and medication management (when helpful)

* Therapy, mindfulness, or clinical hypnotherapy

* Natural medicine options for mood, sleep, and focus

* Neuroscience therapies like brain mapping, neurostimulation, or TMS

You’ll know exactly why each recommendation was made, and how it supports your brain and body.

4. Follow your plan, with ongoing support

Care doesn’t stop after your first visit. You’ll meet with your provider regularly to track progress, fine-tune your plan, and celebrate wins. Between sessions, you’ll have access to check-ins, guided tools, and self-tracking exercises to help you stay on course.

5. Track your progress and evolve

We measure what matters—your real improvements. With ongoing feedback, your provider adjusts your care so you continue moving toward balance, focus, and resilience.

Who are the providers and therapists?

Our expert providers are handpicked for their ability to provide best-in-class mental health care. They have years of experience and active licenses in your state.

All of our therapists have:

1. A master’s or doctorate degree in clinical psychology, clinical social work, or counseling from an accredited program

2. Experience delivering science-backed (also known as evidence-based) care for anxiety & depression

All of our psychiatric providers are:

1. Psychiatrists or psychiatric-mental health nurse practitioners (PMHNPs)

2. Exceptionally skilled at prescribing effective medication

Every provider in our network goes through a rigorous hiring and vetting process that you can learn more about here. They also follow the same high clinical standards as in-person providers.

Do you take insurance?

Yes, learn more about insurance we accept here.

Is my information kept private?

Neuroscience Pscyhiatry and its associated platform is HIPAA compliant and follows all HIPAA requirements including, but not limited to, the Privacy Rule. We encrypt data in transit and at rest. All communication with our software is done using signatures with a cryptographic hash algorithm. As well, all information is encrypted at rest once stored on our servers.

Why do you need to monitor my symptoms?

Mental health conditions are complicated. To make sure you are on the right treatment, and making appropriate progress, we will ask you to complete check-ins periodically to let us know how you’re doing. Your provider will review these check-ins to help them decide whether making an adjustment will help you get better, faster, and stay that way longer. You can also use this information to track your own progress over time.

How do I get my medication?

If prescribed, your psychiatric provider can send your prescription to a local pharmacy for your convenience.

How can I get help if I’m in crisis?

Your safety is extremely important to us. If you’re at immediate risk of suicide or self-harm, seek 24/7 help now:

1. Call or text 988 for the 988 Lifeline.

2. Call 911 for emergency support.

3. Go to your local hospital immediately for care.

Help is always available. We also recommend reaching out to a family member or friend to let them know that you are having these thoughts and to ask for help and support.

What do you treat?

Our expert providers can help with anxiety, depression, panic, suicidal thoughts, and many other common concerns, including:

1. Generalized anxiety disorder

2. Major depressive disorder

3. Panic disorder

4. Phobia

5. Social anxiety disorder

6. Obsessive compulsive disorder (OCD)

7. Post-traumatic stress disorder (PTSD)

8. Seasonal affective disorder (SAD)

9. Postpartum depression

10. Premenstrual dysphoric disorder (PMDD)

11. Insomnia

12. Bipolar disorder

13. And more